Outage in Datadog US1
Real user monitoring, distribution and custom processes metrics delayed
Resolved MinorIncident Report
Summary AI Generated
Datadog US1 experienced a ~1.8-hour ingestion delay affecting Real User Monitoring (RUM) measure metrics, custom process metrics, and a subset of distribution metrics, causing gaps in dashboards and suppressed monitor alerts for impacted customers. No data was lost. The issue was identified and resolved via a fix, with RUM recovering first and distribution metrics following shortly after before full resolution.
We are currently investigating an issue delaying the ingestion of Real User Monitoring (RUM) measure metrics, custom process metrics, and a subset of distribution metrics for some customers.
As a result, some users may see delays or gaps in RUM, custom process, and distribution metrics. To prevent false alerts caused by delayed data, affected monitors will not notify and will automatically resume once current data is available. All other monitors will operate normally. No data has been lost.
We will provide further updates as the situation progresses.
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Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 07/29/2026 05:28PM
This incident has been resolved.
MONITORING
about 21 hours ago - at 07/29/2026 05:12PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 21 hours ago - at 07/29/2026 04:53PM
The RUM delays have been resolved. We're continuing to mitigate the issues on distribution metrics.
IDENTIFIED
about 21 hours ago - at 07/29/2026 04:35PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 22 hours ago - at 07/29/2026 03:42PM
We are continuing to investigate this issue.
INVESTIGATING
about 22 hours ago - at 07/29/2026 03:41PM
We are currently investigating an issue delaying the ingestion of Real User Monitoring (RUM) measure metrics, custom process metrics, and a subset of distribution metrics for some customers.
As a result, some users may see delays or gaps in RUM, custom process, and distribution metrics. To prevent false alerts caused by delayed data, affected monitors will not notify and will automatically resume once current data is available. All other monitors will operate normally. No data has been lost.
We will provide further updates as the situation progresses.
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