Issue with Login

We are pleased to inform you that all systems are operating normally, and users are able to log in without any issues. As a result, we consider this incident resolved, and we will be closing it.

The log-in issue appeared to only affect platform users without an active session. Users with an active session, as well as scheduled pipelines were unaffected.

Thank you for your understanding and cooperation throughout this process. Please reach out if you have any further concerns.

We have observed successful logins, indicating that login functionality appears to be restored. However, our team will continue to closely monitor the situation for any potential issues. Please let us know if you experience any further difficulties. Thank you for your patience.

We are aware that some users may be currently unable to login due to an ongoing issue with our third-party authorisation provider.

We are monitoring the providers status updates on the resolution of the problem and are aiming to restore login functionality as soon as possible.

Thank you for your patience.