Outage in Datasite

Investigating upload and download performance in US-based projects

Resolved Minor

April 10, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

Components affected

Datasite Diligence

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 04/10/2025 10:14PM

This incident has been resolved.

MONITORING 10 months ago - at 04/10/2025 09:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 04/10/2025 09:15PM

The issue has been identified and a fix is being implemented.

Latest Datasite outages

Datasite platform is experiencing degraded performance - about 2 months ago

Datasite US, EU, and AU are unavailable - 2 months ago

Due to a Microsoft incident, some SSO users may be unable to log in to Datasite - 3 months ago

AWS impact on Datasite platform performance - 3 months ago

Analytics dashboards are unavailable in EU projects - 8 months ago

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