Outage in Datasite

AWS impact on Datasite platform performance

Resolved Minor
October 20, 2025 - Started 3 days ago - Lasted about 5 hours
Official incident page

Incident Report

Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/20/2025 07:10PM

This incident has been resolved.

MONITORING 3 days ago - at 10/20/2025 02:40PM

Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.

Latest Datasite outages

Analytics dashboards are unavailable in EU projects - 4 months ago
Investigating upload and download performance in US-based projects - 7 months ago
Datasite EU is unavailable; US/AU are not impacted - 11 months ago
Datasite.com Homepage is not functioning. Use login.datasite.com to access the Datasite Platform - over 1 year ago
Datasite AU is unavailable - over 1 year ago

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