Outage in Datasite

AWS impact on Datasite platform performance

Resolved Minor

October 20, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/20/2025 07:10PM

This incident has been resolved.

MONITORING 6 months ago - at 10/20/2025 02:40PM

Latest Datasite outages

We are aware of an issue affecting a limited number of projects, which are not currently loading. Our team has identified the issue and are working on resolution. We will provide updates as more information becomes available. - about 1 month ago

Datasite users are unable to log in - about 2 months ago

Analytics tab is not loading on Datasite projects - 2 months ago

Users may be experiencing issues with logging in and overall platform performance - 2 months ago

Datasite platform is experiencing degraded performance - 5 months ago

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