Outage in DataStax Astra

Degraded Performance in Azure WestEurope for Astra Serverless

Resolved Major
June 19, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue affecting Astra DB Serverless instances in the Azure WestEurope region. Customers may experience degraded performance, elevated latencies, or intermittent timeouts when accessing their databases in this region.
Components affected
DataStax Astra Azure EU West

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/20/2025 06:47AM

This incident has been resolved.

MONITORING 4 months ago - at 06/20/2025 04:37AM

We have implemented mitigations for the issue impacting Astra DB Serverless performance in the Azure WestEurope region. System behavior has returned to normal. We are currently monitoring the system closely to ensure continued stability before declaring the incident fully resolved.

IDENTIFIED 4 months ago - at 06/20/2025 04:28AM

We have identified the cause of the issue and are working on mitigation steps to restore full service performance.

INVESTIGATING 4 months ago - at 06/20/2025 03:58AM

We are currently investigating an issue affecting Astra DB Serverless instances in the Azure WestEurope region. Customers may experience degraded performance, elevated latencies, or intermittent timeouts when accessing their databases in this region.

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