Outage in DataStax Astra

Serverless databases are unable to be created or resumed

Resolved Minor
August 08, 2025 - Started 8 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue in AWS that is impacting the creation of new Astra DB Serverless databases and the resumption of hibernated databases. This does not impact any existing database traffic.
Components affected
DataStax Astra Astra Serverless DB
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 08/08/2025 08:38PM

This incident has been resolved.

IDENTIFIED 8 days ago - at 08/08/2025 07:51PM

The issue with databases resuming has been resolved, but database creation failures are still being worked on at this time.

IDENTIFIED 8 days ago - at 08/08/2025 06:03PM

We have determined that AWS, GCP, and Azure are impacted. We have identified the issue and are working on a fix.

INVESTIGATING 8 days ago - at 08/08/2025 02:55PM

We are currently investigating an issue in AWS that is impacting the creation of new Astra DB Serverless databases and the resumption of hibernated databases.

This does not impact any existing database traffic.

Latest DataStax Astra outages

Newly created databases are experiencing token issues in select regions (us-east1, us-east2) - 5 days ago
Astra Databases – Creation and Resumption Issues - 7 days ago
Degraded Performance in Azure WestEurope for Astra Serverless Databases - about 2 months ago
Degraded Performance in Azure WestEurope for Astra Serverless - about 2 months ago
Customers in Azure West Europe are seeing intermittent connectivity issues - about 2 months ago

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