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Outage in DataStax Astra

Serverless databases are unable to be created or resumed

Resolved Minor
August 08, 2025 - Started 9 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue in AWS that is impacting the creation of new Astra DB Serverless databases and the resumption of hibernated databases. This does not impact any existing database traffic.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/08/2025 08:38PM

This incident has been resolved.

IDENTIFIED 9 months ago - at 08/08/2025 07:51PM

The issue with databases resuming has been resolved, but database creation failures are still being worked on at this time.

IDENTIFIED 9 months ago - at 08/08/2025 06:03PM

We have determined that AWS, GCP, and Azure are impacted. We have identified the issue and are working on a fix.

INVESTIGATING 9 months ago - at 08/08/2025 02:55PM

We are currently investigating an issue in AWS that is impacting the creation of new Astra DB Serverless databases and the resumption of hibernated databases.

This does not impact any existing database traffic.

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