Outage in DataStax Astra

Newly created databases are experiencing token issues in select regions (us-east1, us-east2)

Resolved Minor
August 10, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We’re investigating a permissions issue in select regions that is preventing new tokens from working for newly created databases. Existing databases are not impacted.
Components affected
DataStax Astra Astra Serverless DB

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/11/2025 01:46AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 08/11/2025 12:39AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 08/11/2025 12:32AM

We’re investigating a permissions issue in select regions that is preventing new tokens from working for newly created databases. Existing databases are not impacted.

Latest DataStax Astra outages

Degraded performance due to AWS issues in US-EAST-1 Region - 9 days ago
Database Creation/Expansion Failures - 14 days ago
GCP us-east1: Astra Serverless Query and Connection Failures - 21 days ago
Database creation failing - about 1 month ago
Database creation failing - about 1 month ago

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