Outage in DATEV
Issues with Telefonie-Arbeitsplatz-Kundenservice-Cloud
Resolved Minor
May 13, 2026 - Started 1 day ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
DATEV experienced a telecommunications outage that prevented outbound calls to external phone numbers and affected some service hotlines that route calls to external providers. The telecommunications provider confirmed a regional disruption and worked on resolving the issue. The incident lasted 5.3 hours with minor impact status.
Aktuell sind keine Anrufe von DATEV heraus an externe Telefonteilnehmende möglich (Outbound-Telefonie). Vereinzelt können auch Service-Hotlines davon betroffen sein, wenn eine Weiterleitung an externe Dienstleister stattfindet.
Der Telekommunikations-Provider bestätigt eine Regionalstörung und arbeitet an der Lösung.
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