Outage in Datto
Datto Workplace - CA3 - Login flow issues on 2FA enabled accounts
Resolved Minor
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Outage Details
Components affected
Datto CA3Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently working on resolving issues with logging into Workplace Online and Workplace Manager when the user is subject to 2-factor authentication on the Canadian region of Datto Workplace.
For Workplace, navigating directly to https://ca.workplace.datto.com/login should allow the user to login successfully.
For File Protection, navigating directly to https://ca.fileprotection.datto.com/login should allow the user to login successfully.
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