Outage in dbt / EMEA AWS
Billing Admin Page Requests Intermittently Failing
Resolved Minor
May 22, 2026 - Started 9 days ago
- Lasted about 5 hours
Incident Report
We're investigating an issue with the Billing Admin Page that is causing some requests to fail or time out with 5XX errors. This is impacting the Billing Usage in all instances. The team is working on a resolution and we will provide updates as soon as new information becomes available.
Other dbt platform services (IDE, scheduler, runs, API) are not impacted and should be running as expected.
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Latest Updates ( sorted recent to last )
IDENTIFIED
9 days ago - at 05/22/2026 07:23PM
We have identified an issue with the Billing Admin Page that resulted in requests failing or timing out with 5XX errors. This is due to a bug with a third-party dependency, and the vendor is working on a fix. We will provide an update shortly.
MONITORING
9 days ago - at 05/22/2026 04:44PM
The issue with the Billing Admin Page that was causing requests to fail or time out with 5XX errors appears to have been resolved. All monitors have returned to green and we are continuing to monitor.
Other dbt platform services (IDE, scheduler, runs, API) are not impacted and should be running as expected.
INVESTIGATING
9 days ago - at 05/22/2026 04:22PM
We're investigating an issue with the Billing Admin Page that is causing some requests to fail or time out with 5XX errors. This is impacting the Billing Usage in all instances. The team is working on a resolution and we will provide updates as soon as new information becomes available.
Other dbt platform services (IDE, scheduler, runs, API) are not impacted and should be running as expected.
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