Outage in dbt / US AWS
Unable to login to dbt Platform
Resolved Minor
September 18, 2025 - Started 7 months ago
- Lasted about 3 hours
Incident Report
We're investigating an issue with Single Sign On that is causing logins to fail for some users. This is impacting accessing the web application for some customers in US Multi-Tenant anytime after 4 PM EST. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available.
Scheduled jobs is not impacted and should be running as expected.
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Latest Updates ( sorted recent to last )
MONITORING
7 months ago - at 09/18/2025 10:09PM
We have deployed a fix for the issues with logins to dbt Platform that was causing sign on URLS to redirect incorrectly. The web application has returned to its normal state and we are continuing to monitor.
INVESTIGATING
7 months ago - at 09/18/2025 09:22PM
We're continuing to investigate into reports of some users having trouble logging in via SSO to the dbt Platform and will continue to provide updates as soon as more information is available.
INVESTIGATING
7 months ago - at 09/18/2025 08:40PM
We're investigating an issue with Single Sign On that is causing logins to fail for some users. This is impacting accessing the web application for some customers in US Multi-Tenant anytime after 4 PM EST. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available.
Scheduled jobs is not impacted and should be running as expected.
Latest dbt / US AWS outages
deps failures due to private packages in dbt Platform - about 16 hours ago
Job Run logs unavailable - 3 days ago
dbt cloud is unreachable - 502 bad gateway on US MT - 12 days ago
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