Outage in dbt Cloud / US AWS

Formatting Issues in dbt Platform

Resolved Minor
October 10, 2025 - Started 20 days ago - Lasted about 3 hours

Incident Report

We're investigating an issue with formatting in the dbt Platform that is causing some users to see an unformatted version of dbt Platform Canvas when switching accounts or changing URLs. This is impacting the web application anytime after 1:00 PM Eastern. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available. Scheduled jobs and the Studio IDE is not impacted and should be running as expected.

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Latest Updates ( sorted recent to last )
IDENTIFIED 20 days ago - at 10/10/2025 06:45PM

We have identified an issue with the web application formatting that resulted in some users seeing unformatted dbt Platform Canvas. A fix is being implemented, and we will provide an update shortly.

INVESTIGATING 20 days ago - at 10/10/2025 06:18PM

We're investigating an issue with formatting in the dbt Platform that is causing some users to see an unformatted version of dbt Platform Canvas when switching accounts or changing URLs. This is impacting the web application anytime after 1:00 PM Eastern. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available.

Scheduled jobs and the Studio IDE is not impacted and should be running as expected.

Latest dbt Cloud / US AWS outages

Some job runs experiencing timeout with message “This run timed out after 10 minutes of inactivity..” - 4 days ago
Some Studio sessions requiring frequent restarts - 10 days ago
High latency in dbt platform impacting multiple users - 10 days ago
dbt invocations failing on 500 errors - 11 days ago
Multiple reports of dbt Cloud being unavailable - 11 days ago

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