Outage in dbt / US AWS
Some job runs experiencing timeout with message “This run timed out after 10 minutes of inactivity..”
Resolved Minor
October 26, 2025 - Started 6 months ago
- Lasted about 5 hours
Incident Report
We're investigating an issue that is causing some job runs to time out with the message “This run timed out after 10 minutes of inactivity. Please retry the run, or contact support if this job continues to fail.”
The team is working on a resolution and we will provide updates at approximately 30 minute intervals or as soon as new information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
6 months ago - at 10/27/2025 02:55AM
We have deployed a fix for the reported timeout issues. Job runs have returned to the normal state and we are continuing to monitor.
IDENTIFIED
6 months ago - at 10/27/2025 01:09AM
We have identified an issue with the job run performances that resulted in the reported run timeouts. A fix is being implemented, and we will provide an update shortly.
INVESTIGATING
6 months ago - at 10/26/2025 11:22PM
We're continuing the investigation on the reported issue. Please contact us at support@getdbt.com if you're experiencing job run timeouts and are unsure of the root cause.
INVESTIGATING
6 months ago - at 10/26/2025 10:20PM
We're investigating an issue that is causing some job runs to time out with the message “This run timed out after 10 minutes of inactivity. Please retry the run, or contact support if this job continues to fail.”
The team is working on a resolution and we will provide updates at approximately 30 minute intervals or as soon as new information becomes available.
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