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Outage in dbt / US AWS

Studio Errors with Snowflake OAuth Authentication

Minor
March 12, 2026 - Started about 19 hours ago

Incident Report

We’re investigating an issue affecting some Snowflake customers using dbt Fusion where users may encounter the error: Error Configuration Error: Snowflake OAuth authentication does not support 'user'. We are actively working on a resolution. We will provide updates approximately every 30 minutes or as soon as new information becomes available.

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Latest Updates ( sorted recent to last )
IDENTIFIED 26 minutes ago - at 03/13/2026 05:48PM

The issue affecting some Snowflake customers using dbt Fusion where users are encountering OAuth issues has a fix identified and currently being validated for similar auth methods. The fix will be released pending successful validation.

IDENTIFIED about 1 hour ago - at 03/13/2026 05:05PM

We’re investigating an issue affecting some Snowflake customers using dbt Fusion where users may encounter the error(s):

• dbt1300: [Snowflake] 390309 (08004): The user you were trying to authenticate as differs from the user tied to the access token.dbt(1300)
• [Snowflake] 390309 (08004): The user you were trying to authenticate as differs from the user tied to the access token

A fix is being implemented, and we will provide an update shortly.

RESOLVED about 18 hours ago - at 03/13/2026 12:03AM

The issue has been resolved, and all affected systems are now functioning normally.

Please contact Support via email support@getdbt.com: http://support@getdbt.com/ if you continue to experience issues and are unsure of the root cause.

MONITORING about 19 hours ago - at 03/12/2026 11:32PM

A fix has been deployed for the issue affecting some Snowflake OAuth users encountering the error
Error Configuration Error: Snowflake OAuth authentication does not support 'user'. when opening dbt Studio IDE and we are seeing signs that the issue has been remediated.

We are continuing to monitor the platform to ensure the fix is fully effective.

INVESTIGATING about 19 hours ago - at 03/12/2026 11:14PM

We’re investigating an issue affecting some Snowflake customers using dbt Fusion where users may encounter the error:

Error Configuration Error: Snowflake OAuth authentication does not support 'user'.

We are actively working on a resolution. We will provide updates approximately every 30 minutes or as soon as new information becomes available.

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