Outage in dbt Cloud

Wiped Snowflake keypair credentials causing errors in IDE and job runs

Resolved Major
July 12, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We're investigating an issue with Snowflake user credentials being wiped from development and deployment environments in dbt Cloud. This is impacting key pair credentials in development and deployment environments in our US MT instance. The team is working on a resolution and we will provide updates at approximately 30 minute intervals or as soon as new information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/12/2024 08:35PM

The issue has been resolved, and all affected systems are now functioning normally as of 4:35 EST.

MONITORING 3 months ago - at 07/12/2024 07:45PM

We've observed development and deployment environments have returned to their normal states. We will monitor the situation for the next 30 minutes to ensure everything is back to normal.

INVESTIGATING 3 months ago - at 07/12/2024 06:22PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 07/12/2024 06:19PM

We are still identifying a root cause of the issue, and recommend re-entering keypair credentials in your environment settings in the meantime.

INVESTIGATING 3 months ago - at 07/12/2024 05:58PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 07/12/2024 05:54PM

We're investigating an issue with Snowflake user credentials being wiped from development and deployment environments in dbt Cloud. This is impacting key pair credentials in development and deployment environments in our US MT instance. The team is working on a resolution and we will provide updates at approximately 30 minute intervals or as soon as new information becomes available.

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