Outage in dbt Cloud

'no logs found' occurring on dbt Cloud jobs in MC US1 instance only

Resolved Major
September 30, 2024 - Started 3 months ago - Lasted about 9 hours
Official incident page

Need to monitor dbt Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including dbt Cloud, and never miss an outage again.
Start Free Trial

Outage Details

We're investigating an issue with dbt Cloud deploy jobs that is causing no logs found in runs. This is impacting us.c1 Multi Cell instance. The team is working on a resolution and we will provide updates at approximately 30 minute intervals or as soon as new information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/01/2024 06:56AM

The issue has been resolved, and all affected systems are now functioning normally as of 01:00 UTC.

Please contact dbt Labs Support team via the UI chatbot or support@getdbt.com if you have any questions.

MONITORING 3 months ago - at 10/01/2024 01:09AM

We've deployed a fix to the impacted instance and we are continuing to monitor. Jobs starting from 01:00 UTC onwards are expected to complete with their logs. Please contact dbt Labs Support team via the UI chatbot or support@getdbt.com if you have any questions or seeing the issue persisting with new jobs.

INVESTIGATING 3 months ago - at 09/30/2024 11:40PM

We are currently rolling out a fix to mitigate the issue with ‘no logs found’ occurring on dbt Cloud jobs.

Please note that there may still be a few impacted jobs that are running on old nodes as the fix is being rolled out. Please reach out to Support at support@getdbt.com if you have any questions.

INVESTIGATING 3 months ago - at 09/30/2024 10:27PM

We are continuing to investigate the issue with some dbt Cloud jobs in US C1 instances being impacted with no logs found and will provide another update in approximately 30 minutes or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 09/30/2024 09:32PM

We're investigating an issue with dbt Cloud deploy jobs that is causing no logs found in runs. This is impacting us.c1 Multi Cell instance. The team is working on a resolution and we will provide updates at approximately 30 minute intervals or as soon as new information becomes available.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime