Outage in dbt Cloud

Error when previewing results in the IDE

Resolved Minor
December 09, 2024 - Started 13 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We're currently investigating an issue with users being unable to preview results in the IDE and seeing an error "Something went wrong. Please try reloading the page. If the problem persists, contact our support team for help". We will continue sharing updates as we progress. Please contact us at support@getdbt.com with any questions or concerns. Your patience and understanding are greatly appreciated.
Components affected
dbt Cloud IDE dbt Cloud IDE
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 12/09/2024 06:15AM

The issue has been resolved, and all affected systems are now functioning normally.

Please contact Support via email at support@getdbt.com if you continue to experience delays and are unsure of the root cause.

We understand how critical dbt Cloud is to your ability to get work done day-to-day and your experience matters to us. We’re grateful to you for your patience during this incident.

MONITORING 13 days ago - at 12/09/2024 05:10AM

We have deployed a fix for the reported issue. Previewing results in the IDE has returned to its normal state and we are continuing to monitor.

IDENTIFIED 13 days ago - at 12/09/2024 02:59AM

We have identified the root cause of the reported issue when previewing results in the IDE. A fix is being implemented, and we will provide an update shortly. Thanks for your patience.

INVESTIGATING 13 days ago - at 12/09/2024 01:59AM

We're currently investigating an issue with users being unable to preview results in the IDE and seeing an error "Something went wrong. Please try reloading the page. If the problem persists, contact our support team for help".

We will continue sharing updates as we progress. Please contact us at support@getdbt.com with any questions or concerns. Your patience and understanding are greatly appreciated.

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