Outage in dbt Cloud

Explorer Opening to Blank Page

Resolved Minor
November 05, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're investigating an issue with Explorer that is causing a blank page to be seen when opened. This is impacting a subset of accounts, in all regions anytime after 8:58 PM EST 11/04/2024. The team is working on a resolution and we will provide more updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/05/2024 12:23PM

The issue has been resolved, and Explorer is now functioning normally as of 7:15 Eastern.
Between 20:58 Eastern 11/04/2024 and 7:15 Eastern 11/05/2024 an issue with Explorer resulted in a blank page for users using Project Permissions to grant Metadata read access. We have put measures in place to prevent a recurrence and Explorer has returned to normal.

Please contact Support via email support@getdbt.com if you continue to experience issues and are unsure of the root cause.

MONITORING 4 months ago - at 11/05/2024 11:56AM

We have deployed a fix for Explorer that was causing a blank page for users using Project Permissions to grant Metadata read access. Explorer should be returned to its normal state and we are continuing to monitor.

IDENTIFIED 4 months ago - at 11/05/2024 11:23AM

We have identified an issue with Explorer that resulted in a blank page. This is happening only to users using Project Permissions to grant Metadata read access. A fix is being implemented, and we will provide an update shortly.

INVESTIGATING 4 months ago - at 11/05/2024 11:01AM

We're investigating an issue with Explorer that is causing a blank page to be seen when opened. This is impacting a subset of accounts, in all regions anytime after 8:58 PM EST 11/04/2024. The team is working on a resolution and we will provide more updates as they become available.

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