Outage in dbt Cloud

Explorer Opening to Blank Page

Resolved Minor
November 05, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Need to monitor dbt Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including dbt Cloud, and never miss an outage again.
Start Free Trial

Outage Details

We're investigating an issue with Explorer that is causing a blank page to be seen when opened. This is impacting a subset of accounts, in all regions anytime after 8:58 PM EST 11/04/2024. The team is working on a resolution and we will provide more updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/05/2024 12:23PM

The issue has been resolved, and Explorer is now functioning normally as of 7:15 Eastern.
Between 20:58 Eastern 11/04/2024 and 7:15 Eastern 11/05/2024 an issue with Explorer resulted in a blank page for users using Project Permissions to grant Metadata read access. We have put measures in place to prevent a recurrence and Explorer has returned to normal.

Please contact Support via email support@getdbt.com if you continue to experience issues and are unsure of the root cause.

MONITORING about 2 months ago - at 11/05/2024 11:56AM

We have deployed a fix for Explorer that was causing a blank page for users using Project Permissions to grant Metadata read access. Explorer should be returned to its normal state and we are continuing to monitor.

IDENTIFIED about 2 months ago - at 11/05/2024 11:23AM

We have identified an issue with Explorer that resulted in a blank page. This is happening only to users using Project Permissions to grant Metadata read access. A fix is being implemented, and we will provide an update shortly.

INVESTIGATING about 2 months ago - at 11/05/2024 11:01AM

We're investigating an issue with Explorer that is causing a blank page to be seen when opened. This is impacting a subset of accounts, in all regions anytime after 8:58 PM EST 11/04/2024. The team is working on a resolution and we will provide more updates as they become available.

Be the first to know when dbt Cloud and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime