Outage in dbt Cloud

Some production runs using the redshift adapter are failing with Incorrect credentials error

Resolved Minor
February 04, 2025 - Started 19 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We're investigating an issue with production runs that is causing some dbt cloud runs to fail with the error "Failed to generate profile due to incorrect credentials. Please double check credentials and try again". This is impacting a small percentage of production runs. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available.
Components affected
dbt Cloud Scheduled Jobs
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 02/04/2025 12:45PM

The issue is now resolved.
Please reach out to us at support@getdbt.com if you see any issues.

MONITORING 19 days ago - at 02/04/2025 12:12PM

The fix is now deployed and we are monitoring for errors.
Please reach out to us at support@getdbt.com if you see any issues.

IDENTIFIED 19 days ago - at 02/04/2025 12:04PM

We have identified the root cause and we are currently deploying a fix.

INVESTIGATING 19 days ago - at 02/04/2025 11:43AM

We're investigating an issue with production runs that is causing some dbt cloud runs to fail with the error "Failed to generate profile due to incorrect credentials. Please double check credentials and try again".

This is impacting a small percentage of production runs.

The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available.

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