dbt Cloud experienced authentication failures that prevented users from logging in, affecting the EMEA and AU regions for approximately 1.6 hours. The issue was caused by an outage with an upstream dependent system. The service was restored after error rates declined and login successes increased, with operational status confirmed through manual verification.
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The suspected cause for the underlying issue is an outage with an upstream dependent system. A sharp decline in error rates and increasing login successes, indicating recovery is underway. Operational status has been confirmed with manual checks and successful logs, users are now able to log in again on the affected tenants. We are continuing to monitor this issue.
We're investigating an issue with Authentication that is causing Logins to fail. This is impacting dbt Platform in EMEA and AU region between 18:35pm and 18:55pm UTC. The team is investigating.
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