Outage in dbt Cloud
Bigquery connection jobs failing with error "Failed to generate profile due to incorrect credentials. Please double check credentials and try again."
Resolved Minor
May 12, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
dbt Cloud experienced an issue where deployment jobs using BigQuery connections were failing to generate profiles and getting cancelled due to incorrect credential errors. The problem affected users' ability to run their BigQuery-connected deployment jobs, causing job cancellations with credential-related error messages. The underlying issue was identified and fixed after 1.3 hours of investigation.
We're actively investigating an issue with some deployment jobs using BigQuery connection failing to generate a profile and getting cancelled as a result. The symptoms would be cancelled job runs with statement "Failed to generate profile due to incorrect credentials. Please double check credentials and try again."
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 05/12/2026 08:27AM
We have identified the underlying issue and have implemented a fix. We're continuing to monitor. Please contact us at support@getdbt.com with any questions or concerns.
INVESTIGATING
4 days ago - at 05/12/2026 07:30AM
We're actively investigating an issue with some deployment jobs using BigQuery connection failing to generate a profile and getting cancelled as a result. The symptoms would be cancelled job runs with statement "Failed to generate profile due to incorrect credentials. Please double check credentials and try again."
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