Outage in dbt Cloud
Unable to Access dbt Platform
Resolved Major
October 13, 2026 - Started about 8 hours ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
A major incident lasting approximately 6 hours prevented users from accessing the dbt Cloud web application, blocking logins and platform access starting at 6 PM Eastern. The root cause was identified as an issue with the web application itself. A fix was deployed around 12:14 AM UTC on October 14, after which access recovered with no further issues observed.
We're investigating an issue with dbt Platform that is causing the web application to not load. This is impacting logins and access the web application anytime after 6 PM Eastern. The team is working on a resolution and we will provide updates as soon as new information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
about 5 hours ago - at 10/14/2026 12:50AM
We are continuing to monitor the recovery following the fix we deployed for the dbt Platform. Access to the web application is improving, and we have not seen any new issues since the fix went out.
If you are still experiencing issues on your end, please contact us at support@getdbt.com: mailto:support@getdbt.com.
MONITORING
about 6 hours ago - at 10/14/2026 12:14AM
We have deployed a fix for the dbt Platform that was causing access issues to the web application. We are seeing recovery and are continuing to monitor.
IDENTIFIED
about 7 hours ago - at 10/13/2026 11:30PM
We have identified an issue with the web application that has resulted in users being unable to access the dbt Platform. A fix is being implemented, and we will provide an update shortly.
INVESTIGATING
about 8 hours ago - at 10/13/2026 10:28PM
We're investigating an issue with dbt Platform that is causing the web application to not load. This is impacting logins and access the web application anytime after 6 PM Eastern. The team is working on a resolution and we will provide updates as soon as new information becomes available.
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