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Outage in dbt Cloud

Expired GitLab project access tokens not refreshing causing failures in posting commit statuses

Resolved Minor
November 03, 2026 - Started 10 days ago - Lasted about 2 hours

Incident Report

Summary AI Generated

A bug in dbt Cloud's GitLab integration prevented expired project access tokens from refreshing, causing CI job commit statuses to fail posting back to GitLab. A small number of EU2 (Azure) region customers with existing GitLab integrations were affected from 06:00 UTC on November 3, with missing pipeline statuses on merge requests potentially blocking merges requiring passing checks. Engineers identified the root cause within approximately one hour and worked to deploy a fix.

We’re investigating an issue with the GitLab integration that is causing CI job commit statuses to not post back to GitLab. This is limited to existing projects with a GitLab integration whose project access token has expired and was not refreshed. It is impacting a small number of customers on the EU2 (Azure) region anytime after 06:00 UTC (01:00 AM Eastern) on 3 November. Affected customers may see missing pipeline statuses on merge requests, which can block merges that require passing statuses. New project configurations and new GitLab integrations are not impacted. There is currently no known workaround for affected existing projects, and reconnecting the repository does not resolve it. Our engineers are working on a resolution and we will provide updates approximately every 30 minutes, or as soon as new information becomes available. Please contact Support at support@getdbt.com: mailto:support@getdbt.com if you believe you are affected.

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Latest Updates ( sorted recent to last )
IDENTIFIED 10 days ago - at 11/03/2026 01:24PM

We have identified an issue with Gitlab project access tokens not being refreshed. Our engineers are working on a fix for this, and we will provide an update shortly.

INVESTIGATING 10 days ago - at 11/03/2026 12:24PM

We’re investigating an issue with the GitLab integration that is causing CI job commit statuses to not post back to GitLab. This is limited to existing projects with a GitLab integration whose project access token has expired and was not refreshed. It is impacting a small number of customers on the EU2 (Azure) region anytime after 06:00 UTC (01:00 AM Eastern) on 3 November. Affected customers may see missing pipeline statuses on merge requests, which can block merges that require passing statuses.
New project configurations and new GitLab integrations are not impacted. There is currently no known workaround for affected existing projects, and reconnecting the repository does not resolve it. Our engineers are working on a resolution and we will provide updates approximately every 30 minutes, or as soon as new information becomes available. Please contact Support at support@getdbt.com: mailto:support@getdbt.com if you believe you are affected.

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