Outage in DeepL
Voice Meetings bot cannot join in Unified Experience
Resolved Major
May 20, 2026 - Started 5 days ago
- Lasted 40 minutes
Incident Report
Summary AI Generated
DeepL's Voice Meetings bot experienced a major service disruption where it could not join Microsoft Teams meetings due to a failure with their third-party integration provider Recall.ai. The issue affected the DeepL Pro Voice for Meetings component for 40 minutes. The service was restored by disabling authentication, allowing the bot to rejoin meetings as an anonymous user while the team investigated the underlying integration problem.
We are using a third party provider Recall.ai to integrate with Microsoft Teams. The integration started failing this morning. We disabled the authentication, so meetings work again but the bot joins as anonymous user. We are investigating further.
Components affected
DeepL Pro - Voice for MeetingsTrusted by 1,000+ teams
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