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Outage in DeepL

Checkout failures affecting some users — DeepL Web

Resolved Minor
June 04, 2026 - Started 10 days ago - Lasted about 2 hours

Incident Report

Summary AI Generated

DeepL Web experienced checkout failures that prevented some users from purchasing API plans. The issue was caused by a recent change that affected only the API plan checkout functionality on the web platform. The problem was resolved by rolling back the problematic change after 2.3 hours.

We have identified the cause and are rolling back the change. Only API plan checkout on DeepL Web was affected.

Components affected
DeepL Web

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