Outage in DeepSeek
DeepSeek 网页/APP 服务异常（DeepSeek Web/APP Service Abnormal）
Resolved MajorIncident Report
Summary AI Generated
DeepSeek's web chat service experienced a major outage lasting 1.8 hours, preventing users from receiving responses in chat sessions with many encountering "server busy" messages. Users reported that the service was not responding or refreshing during the incident. The issue was identified as a server overload problem, fixed, and fully resolved after monitoring confirmed the solution was working properly.
We are currently investigating this issue.
Components affected
DeepSeek 网页对话服务 (Web Chat Service)Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/29/2026 03:23PM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/29/2026 03:08PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 03/29/2026 02:28PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 03/29/2026 01:35PM
We are currently investigating this issue.
Latest DeepSeek outages
DeepSeek API 异常（DeepSeek API Abnormal） - about 1 month ago
DeepSeek Web/APP 快速模式性能异常（DeepSeek Web/APP Instant Mode Performance Abnormal） - about 1 month ago
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