DeepSeek's web chat service experienced a major outage lasting 1.8 hours, preventing users from receiving responses in chat sessions with many encountering "server busy" messages. Users reported that the service was not responding or refreshing during the incident. The issue was identified as a server overload problem, fixed, and fully resolved after monitoring confirmed the solution was working properly.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
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