Outage in Delinea
Secret Server on-premises - Vault UI - [Federation Runtime]: remoteEntryExports is undefined
Resolved MinorIncident Report
Summary AI Generated
A federation runtime error (`remoteEntryExports is undefined`) caused degraded performance in Delinea Secret Server on-premises deployments, preventing some users from accessing the Vault UI and their secrets. The incident lasted approximately 9.6 hours before investigation confirmed the issue was isolated exclusively to on-premises deployments, with no impact to Secret Server Cloud across US, EU, or SEA regions. The incident was resolved with normal service restored.
We are investigating reports of degraded performance affecting Secret Server. Some users may be unable to access the Vault UI.
Users may encounter the error: [Federation Runtime]: remoteEntryExports is undefined, which can prevent access to secrets.
Our team is actively investigating the cause and working to restore normal service. We will provide updates as more information becomes available.
Components affected
Delinea Secret Server Cloud Delinea Secret Server Cloud Delinea Secret Server CloudTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/03/2026 02:31PM
After further investigation, we have determined that this issue is isolated to Secret Server on-premises deployments and does not affect Secret Server Cloud (SSC). No impact to SSC has been identified in the US, EU, or SEA regions. This incident is now resolved.
INVESTIGATING
1 day ago - at 08/03/2026 04:55AM
We are investigating reports of degraded performance affecting Secret Server. Some users may be unable to access the Vault UI.
Users may encounter the error: [Federation Runtime]: remoteEntryExports is undefined, which can prevent access to secrets.
Our team is actively investigating the cause and working to restore normal service. We will provide updates as more information becomes available.
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