Platform Tenants Unexpectedly Frozen

This incident has been resolved. We apologize for the disruption this caused. Investigating We are investigating reports of Delinea Platform tenants displaying a frozen tenant message, preventing users from signing in and accessing their environment. The condition began at approximately 4:49 PM EDT due to an incorrect configuration change, preventing certain customers from accessing their tenants. Engineering identified the cause, ran a revert job beginning at approximately 5:08 PM EDT, and all affected tenants were confirmed unfrozen by 5:55 PM EDT. Backfill Notice: This incident was added to our status page retrospectively to provide an accurate record of service impact. More information on backfill incidents is available here.