Outage in Deliverect

Slow order processing

Resolved Minor
October 04, 2023 - Started over 1 year ago - Lasted about 16 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Deliverect API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/05/2023 08:53AM

This incident has been resolved.

MONITORING over 1 year ago - at 10/04/2023 07:11PM

We've identified the cause of the incident and applied a fix for it. We'll keep monitoring.

IDENTIFIED over 1 year ago - at 10/04/2023 05:42PM

We experienced order processing delays, but we can confirm that now all processing activities are back to normal.
As a way to improve order processing performance, the menu-push feature has been paused until we have further information about its impact on the order flow.

INVESTIGATING over 1 year ago - at 10/04/2023 05:15PM

We are currently investigating this issue.

Latest Deliverect outages

Slow order processing - about 2 months ago
Degraded API Performance - 10 months ago
Slow order processing - over 1 year ago
Service Unavailability - over 1 year ago

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