Outage in Demandbase
DB1 data delayed
Resolved MajorIncident Report
We are currently experiencing issues with DB1 for Sales, Chrome extension and ULB due to underlying AWS issues.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 05/09/2026 11:15PM
DB1 data is up to date.
MONITORING
3 months ago - at 05/09/2026 02:07PM
We are continuing to work on refreshing DB1 with the latest data.
MONITORING
3 months ago - at 05/08/2026 09:45PM
We have recovered from the errors we were experiencing previously. We are working on getting the data caught up.
IDENTIFIED
3 months ago - at 05/08/2026 09:44PM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 05/08/2026 07:45PM
We are recovering our infrastructure in a new availability zone while we wait for Amazon to recover the failed availability zone
INVESTIGATING
3 months ago - at 05/08/2026 04:28PM
We are continuing work on this issue. It is also impacting DB1 for Marketing in addition to Sales. Ads data visibility is also affected.
INVESTIGATING
3 months ago - at 05/08/2026 02:27PM
Team is working on a few mitigation strategies
INVESTIGATING
3 months ago - at 05/08/2026 01:51PM
We are currently experiencing issues with DB1 for Sales, Chrome extension and ULB due to underlying AWS issues.
Latest Demandbase outages
Customer data imports erroring out - about 2 months ago
Increased error rate in DB1 - 2 months ago
DB1 data delayed - 3 months ago
Overnight data refresh delayed - 6 months ago
Demandbase to Saleforce syncing errors - 6 months ago
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