Outage in Demandbase
DB1 Sales pages are not loading
Major
May 08, 2026 - Started about 21 hours ago
Official incident page
Official incident page
Incident Report
We are currently experiencing issues with DB1 for Sales, Chrome extension and ULB due to underlying AWS issues.
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Latest Updates ( sorted recent to last )
MONITORING
about 13 hours ago - at 05/08/2026 09:45PM
We have recovered from the errors we were experiencing previously. We are working on getting the data caught up.
IDENTIFIED
about 13 hours ago - at 05/08/2026 09:44PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 15 hours ago - at 05/08/2026 07:45PM
We are recovering our infrastructure in a new availability zone while we wait for Amazon to recover the failed availability zone
INVESTIGATING
about 18 hours ago - at 05/08/2026 04:28PM
We are continuing work on this issue. It is also impacting DB1 for Marketing in addition to Sales. Ads data visibility is also affected.
INVESTIGATING
about 20 hours ago - at 05/08/2026 02:27PM
Team is working on a few mitigation strategies
INVESTIGATING
about 21 hours ago - at 05/08/2026 01:51PM
We are currently experiencing issues with DB1 for Sales, Chrome extension and ULB due to underlying AWS issues.
Latest Demandbase outages
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Demandbase to Saleforce syncing errors - 3 months ago
DB1 experiencing slowness - 3 months ago
AWS Multiple services Operational issue - 7 months ago
Slowness in Demandbase - 8 months ago
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