Outage in Density
AWS Outage Impact on Density
Resolved MinorIncident Report
On October 20, 2025, AWS’s US-East-1 region experienced a major outage starting around 07:00 UTC, with full recovery confirmed by 17:00 UTC.
Our infrastructure runs on AWS, so we saw temporary API connection timeouts and latency, which may have affected the Space App and Atlas. Our live data pipeline was never disrupted. While some device data was delayed during the incident, no data was lost.
Systems have now fully recovered, and all services are operating normally.
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RESOLVED
5 months ago - at 10/21/2025 03:02PM
On October 20, 2025, AWS’s US-East-1 region experienced a major outage starting around 07:00 UTC, with full recovery confirmed by 17:00 UTC.
Our infrastructure runs on AWS, so we saw temporary API connection timeouts and latency, which may have affected the Space App and Atlas. Our live data pipeline was never disrupted. While some device data was delayed during the incident, no data was lost.
Systems have now fully recovered, and all services are operating normally.
Latest Density outages
Intermittent Outages to Density APIs - about 1 month ago
V2 API 404 Errors - 5 months ago
Density APIs Offline - 7 months ago
Sensor Health Showed Incorrect Status - 9 months ago
Atlas Building Analytics Down - 10 months ago
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