Outage in Dentally
Incorrect patients appearing in the Recently Viewed Patients list
Resolved MinorIncident Report
The Recently Viewed Patients list is displaying incorrectly. This is a visual bug. We have found the cause and are working on a fix.
There is no data exposure issue, these are patients being viewed within the same practice.
Components affected
Dentally ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/16/2026 06:22PM
This incident has been resolved.
MONITORING
11 days ago - at 07/15/2026 10:34AM
We have deployed a fix that will clear your recently viewed patients list and will behave as expected
IDENTIFIED
11 days ago - at 07/15/2026 09:31AM
The Recently Viewed Patients list is displaying incorrectly. This is a visual bug. We have found the cause and are working on a fix.
There is no data exposure issue, these are patients being viewed within the same practice.
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