Outage in Depop

Email delivery issue

Resolved Minor
September 12, 2025 - Started about 1 month ago - Lasted about 1 hour

Incident Report

We’re currently experiencing an issue with our email delivery system. This may prevent some users from receiving login or signup emails. You can still access Depop by choosing Sign up / Log in with Google or Apple as an alternative. Our team is actively investigating and working to resolve this as quickly as possible. We’ll share updates as soon as we have more information. Thank you for your patience.

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Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 09/12/2025 01:28PM

We’ve identified the root cause of the email delivery issue. Mitigation steps have been applied, and we are already seeing recovery. Emails may still experience delays as the system recovers.

We’ll keep monitoring closely until full resolution is confirmed.

Thank you for your patience and understanding.

INVESTIGATING about 1 month ago - at 09/12/2025 01:12PM

We’re currently experiencing an issue with our email delivery system. This may prevent some users from receiving login or signup emails.

You can still access Depop by choosing Sign up / Log in with Google or Apple as an alternative.

Our team is actively investigating and working to resolve this as quickly as possible. We’ll share updates as soon as we have more information.

Thank you for your patience.

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