Outage in Deputy

Timeouts & Connection issues

Resolved Minor
August 04, 2022 - Started over 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

Due to downstream issues with our Billing provider Zuora, users may see connection issues or timeout reported when doing to perform certain tasks in Deputy. Our platform teams are currently looking at work arounds for this issue.

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Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 08/05/2022 01:15AM

Login Services have been restored. We are still seeing errors around billing and upgrading to different Deputy Plans. We are continuing to work around these; you may see timeouts within the billing and invoice section of your Deputy Account

IDENTIFIED over 3 years ago - at 08/04/2022 09:45PM

Due to downstream issues with our Billing provider Zuora, users may see connection issues or timeout reported when doing to perform certain tasks in Deputy. Our platform teams are currently looking at work arounds for this issue.

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