Outage in Deputy
Timeouts & Connection issues
Resolved MinorIncident Report
Due to downstream issues with our Billing provider Zuora, users may see connection issues or timeout reported when doing to perform certain tasks in Deputy. Our platform teams are currently looking at work arounds for this issue.
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Latest Updates ( sorted recent to last )
IDENTIFIED
over 3 years ago - at 08/05/2022 01:15AM
Login Services have been restored. We are still seeing errors around billing and upgrading to different Deputy Plans. We are continuing to work around these; you may see timeouts within the billing and invoice section of your Deputy Account
IDENTIFIED
over 3 years ago - at 08/04/2022 09:45PM
Due to downstream issues with our Billing provider Zuora, users may see connection issues or timeout reported when doing to perform certain tasks in Deputy. Our platform teams are currently looking at work arounds for this issue.
Latest Deputy outages
Unable to connect to Xero from Deputy. - 4 days ago
Schedules and Timesheets unable to approve or publish - 20 days ago
Slow loading when publishing a shift - 21 days ago
Shifts not publishing - about 2 months ago
We’re investigating reports of degraded performance affecting some Deputy customers - about 2 months ago
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