Outage in Deputy
Timeouts & Connection issues
Resolved MinorIncident Report
Due to downstream issues with our Billing provider Zuora, users may see connection issues or timeout reported when doing to perform certain tasks in Deputy. Our platform teams are currently looking at work arounds for this issue.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 3 years ago - at 08/05/2022 01:15AM
Login Services have been restored. We are still seeing errors around billing and upgrading to different Deputy Plans. We are continuing to work around these; you may see timeouts within the billing and invoice section of your Deputy Account
IDENTIFIED
about 3 years ago - at 08/04/2022 09:45PM
Due to downstream issues with our Billing provider Zuora, users may see connection issues or timeout reported when doing to perform certain tasks in Deputy. Our platform teams are currently looking at work arounds for this issue.
Latest Deputy outages
Degradation of Services - about 1 month ago
Managers/supervisors location visibility issue - about 1 month ago
504 error - Gateway timeout - about 2 months ago
Unable to review and approve onboarding forms - 2 months ago
Reports not loading for EU customers - 2 months ago
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