Outage in Deputy

Paid Conversions

Resolved Minor

October 14, 2022 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue related to converting trial accounts to a paid subscription.

Components affected

Deputy - USA Deputy - UK Deputy - AU Deputy Billing Services

Latest Updates ( sorted recent to last )

IDENTIFIED over 2 years ago - at 10/14/2022 09:28PM

We have identified the issue for this incident and are working on a fix.

INVESTIGATING over 2 years ago - at 10/14/2022 07:42PM

We are currently investigating an issue related to converting trial accounts to a paid subscription.

Latest Deputy outages

503 errors when using Deputy in AU region - about 2 months ago

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Document Uploads Missing - 3 months ago

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