Platform access issue

This incident has been resolved - for full details about the AWS incident please see - https://health.aws.amazon.com/health/status

Deputy Customers should no longer see issues with the Platform. AWS continues to work on resolving this issue. Whilst they do we will keep this issue open and provide updates as they recover. For more information on the AWS issue see https://health.aws.amazon.com/health/status

Deputy Customers should no longer see issues with the Platform. From the last update from AWS, we expect this issue to be fully resolved within the next 60 to 90 minutes. We will continue to monitor the recovery of the system.

The reported outage appears now to be resolved. The latest fix from AWS appears to have resolved this for Deputy Customers who can now log in, clock off and export. We will continue to monitor the recovery of the system.

AWS has applied a fix to their infrastructure. This fix appears to be showing improvements to the system and we are seeing that Deputy customers may now be able to log in and use Deputy. For more information see - https://health.aws.amazon.com/health/status

Deputy continues to be affected by an AWS issue in North America. We are still working with our teams to find a workaround for this issue.

Deputy is being affected by an AWS issue in North America. We are currently investigating a work around for this issue.

We are investigating reports of customers not being able to access the platform in the North America region