Outage in Deputy

Support Access not available

Resolved Major

February 10, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating reports of not being able to enable Support Access within the Deputy product.

Components affected

Deputy - USA Deputy - AU Deputy - UK

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/11/2025 03:14AM

This incident has been resolved.

MONITORING 2 months ago - at 02/11/2025 02:47AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 02/11/2025 12:11AM

We have identified the cause of this issue and are working on a fix.

INVESTIGATING 2 months ago - at 02/10/2025 11:15PM

We are currently investigating reports of not being able to enable Support Access within the Deputy product.

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