Outage in Deputy
504 error - Gateway timeout
Resolved Major
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Outage Details
We're currently investigating reports of customers getting a "504 error - Gateway timeout" when accessing Deputy.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/01/2025 07:28AM
This incident has been resolved.
MONITORING
4 days ago - at 09/01/2025 06:55AM
We continue to monitor the recovery of the Deputy platform. All users should now be able to access without error.
MONITORING
4 days ago - at 09/01/2025 06:26AM
A fix has been deployed. iOS users of Deputy may still experience issues at this time.
IDENTIFIED
4 days ago - at 09/01/2025 05:32AM
We have identified the issue and are actively working on a fix.
INVESTIGATING
4 days ago - at 09/01/2025 05:24AM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 09/01/2025 04:44AM
We're currently investigating reports of customers getting a "504 error - Gateway timeout" when accessing Deputy.
Latest Deputy outages
Unable to review and approve onboarding forms - 17 days ago
Reports not loading for EU customers - 29 days ago
Unable to export timesheets to Gusto - 29 days ago
Unable to approve and discard timesheets - 30 days ago
Unable to access Deputy - about 1 month ago
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