Outage in Deputy
Unable to connect to Xero from Deputy.
Resolved MinorIncident Report
Summary AI Generated
Deputy customers experienced an inability to connect to Xero, with some users also unable to reauthorize existing connections. The issue was identified as intermittent connection problems between Deputy and Xero's systems. The incident was resolved after 5 hours through a fix implemented on Xero's side in collaboration with their team.
We're aware of an issue where customers cannot connect to Xero from Deputy.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/23/2026 06:45AM
This incident has been resolved.
MONITORING
2 days ago - at 04/23/2026 05:23AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 04/23/2026 02:30AM
We've identified the cause of the connection issue between Deputy and Xero, which is intermittently preventing some customers from connecting Xero or reauthorizing an existing connection. We're actively working with the Xero team, and a fix is being applied on their side.
INVESTIGATING
3 days ago - at 04/23/2026 01:47AM
We're aware of an issue where customers cannot connect to Xero from Deputy.
We are currently investigating this issue.
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