Outage in Descript

Increased project sync errors

Resolved Major
September 17, 2025 - Started 22 days ago - Lasted 1 day

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Outage Details

We have detected an issue with avatar generation and are actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
MONITORING 20 days ago - at 09/19/2025 11:51AM

Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

INVESTIGATING 21 days ago - at 09/18/2025 06:18PM

We are currently investigating an issue causing errors with project syncing and avatar generation. This may appear as updates not showing between collaborators in the same project. At this time, we have no indication of data loss. We will provide updates as soon as more information is available.

RESOLVED 21 days ago - at 09/18/2025 01:31PM

This issue is now resolved.

MONITORING 22 days ago - at 09/17/2025 10:45PM

We’ve implemented a fix and we’re monitoring to make sure functionality is fully restored.

IDENTIFIED 22 days ago - at 09/17/2025 10:25PM

We have identified the underlying issue and are working to restore functionality.

INVESTIGATING 22 days ago - at 09/17/2025 09:46PM

We have detected an issue with avatar generation and are actively investigating. We will update as soon as we have more information.

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