Outage in Descript
Plan type errors
Resolved Minor
November 12, 2025 - Started about 2 months ago
- Lasted about 23 hours
Incident Report
We are currently investigating an issue that is causing some users to show that they are on a free plan. Refreshing the page should help to resolve this and unblock any actions accessed by subscription type.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 months ago - at 11/13/2025 03:32PM
We have identified the underlying issue and are working to restore functionality.
INVESTIGATING
about 2 months ago - at 11/12/2025 11:56PM
We are currently investigating an issue that is causing some users to show that they are on a free plan. Refreshing the page should help to resolve this and unblock any actions accessed by subscription type.
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