Outage in Design Pickle

Some clients may experience delays in requests submitted by e-mail.

Resolved Minor

March 17, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating the issue.

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 03/17/2023 03:55AM

This incident has been resolved.

MONITORING almost 3 years ago - at 03/17/2023 03:05AM

Our upstream vendor appears to have resolved their issue. Design Request Service is once again running as expected and has caught up with request processing. We will continue to monitor.

MONITORING almost 3 years ago - at 03/17/2023 02:42AM

We are continuing to monitor and provide updates.

IDENTIFIED almost 3 years ago - at 03/17/2023 01:39AM

Design Request Service is experiencing delays in processing requests. This is due to an upstream vendor outage. We will continue to monitor and provide updates.

INVESTIGATING almost 3 years ago - at 03/17/2023 01:01AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 03/17/2023 01:00AM

We are currently investigating the issue.

Latest Design Pickle outages

Some users may be experiencing issues accessing the request page on the Design Pickle Platform. - 6 months ago

Some clients may be experiencing a delay with request assignment and delivery. - over 1 year ago

Some users may be experiencing issues logging into the Design Pickle Platform. - over 2 years ago

Some clients may experience issues downloading or uploading files - over 2 years ago

Some clients may experience delays in requests submitted by e-mail. - over 2 years ago

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