Outage in Devin
Devin Cloud is unavailable
Resolved MajorIncident Report
Summary AI Generated
Devin Cloud experienced a major outage lasting approximately 2.7 hours, affecting the Cloud Web Client and Cloud Agent due to elevated database connection activity. Users were unable to interact with Devin effectively, with reported issues including slow and unresponsive performance and token purchases not reflecting correctly. Engineering applied mitigations and worked with their infrastructure provider to restore normal performance, with the incident fully resolved by 16:18 UTC.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/13/2026 04:18PM
This incident has been resolved.
IDENTIFIED
6 days ago - at 08/13/2026 04:08PM
Some users may still experience slower response times. We are steadily recovering and are still working to fully restore normal performance
INVESTIGATING
6 days ago - at 08/13/2026 03:53PM
Our engineering team has identified elevated database connection activity as the source of the issue and has applied several mitigations; the application is partially operational, though some users may still experience slower response times. We are seeing steady recovery and are working closely with our infrastructure provider to fully restore normal performance. We will share additional updates as the situation progresses.
INVESTIGATING
6 days ago - at 08/13/2026 03:07PM
We are still investigating the issue
INVESTIGATING
6 days ago - at 08/13/2026 01:38PM
We are currently investigating this issue.
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