Outage in DevRev
Some tickets missing from dashboards and analytics (Region: Asia Pacific - Mu...
Resolved MinorIncident Report
Summary AI Generated
**Summary:** DevRev experienced a data synchronization issue affecting customers in the India region, where recent tickets failed to sync into reporting data, causing dashboards and analytics widgets to display incomplete ticket counts. No data was lost during the incident. The issue was identified and resolved within approximately 58 hours, restoring accurate ticket visibility across affected dashboards.
This issue is now resolved. Recent tickets in the India region have fully synced into the reporting data, and dashboards, widgets, and analytics are now displaying complete and accurate ticket counts. As noted, no tickets were ever lost — your data remained safe throughout. Thank you for your patience.
Components affected
Application (app.devrev.ai)Trusted by 1,000+ teams
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