Outage in DFDS IT
Prometheus data source missing gaps of data
Resolved MajorIncident Report
Due to metrics collector going OOM sporadically since yesterday, metrics shipped from Hellman has been partly missing in Grafana Cloud. Working on implementing a fix now.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/29/2025 12:35PM
Incident itself is resolved, but the actual origin of the issue not quite yet. If you experience further issues with no data don’t hesitate to reach out directly via Slack to emcla.
MONITORING
12 months ago - at 05/29/2025 11:32AM
Fix implemented. Seems stable for now, but without having resolved the root cause I suspect it'll probably happen again. Will keep monitoring it.
IDENTIFIED
12 months ago - at 05/29/2025 10:38AM
Due to metrics collector going OOM sporadically since yesterday, metrics shipped from Hellman has been partly missing in Grafana Cloud. Working on implementing a fix now.
Latest DFDS IT outages
Selfservice portal down (build.dfds.cloud) - 7 days ago
Grafana Cloud - Missing metrics - 6 months ago
Selfservice platform permissions issues - 6 months ago
Issues with the Kubernetes nodes after node rollover - 8 months ago
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