Outage in Dfns

Canton: errors during wallet creation

Resolved Minor
November 19, 2025 - Started 21 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue preventing some customers to create new Canton wallets on the Dfns shared validator. Impacted customers get an "Internal Error" response.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 11/20/2025 08:55PM

This incident has been resolved.

MONITORING 20 days ago - at 11/20/2025 05:16PM

A fix has been implemented. We are monitoring the results.

IDENTIFIED 20 days ago - at 11/20/2025 04:54PM

A fix has been implemented and will be deployed soon.

IDENTIFIED 20 days ago - at 11/20/2025 01:36PM

We are continuing to work on a fix for this issue. Tests are ongoing.

IDENTIFIED 20 days ago - at 11/20/2025 09:20AM

The issue has been identified. A fix is now being developed and should be deployed in the next hours.

INVESTIGATING 20 days ago - at 11/20/2025 09:19AM

We are currently investigating an issue preventing some customers to create new Canton wallets on the Dfns shared validator. Impacted customers get an "Internal Error" response.

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