Outage in Dialogue

Problèmes liés aux notes de consultation / Problems with consult notes

Resolved Major
September 23, 2024 - Started 4 days ago - Lasted 33 minutes
Official incident page

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Outage Details

Un problème a été identifié en lien avec la complétion des notes de consultation sur la plateforme de soins. La création de documents et de médications suite à la finalisation de notes de consultation est indisponible, et la finalisation des prescriptions échoue pour la majorité des usagers. --- A problem has been identified with the completion of consult notes on the care platform. Documents and medications are not being created following the finalization of consult notes, and the finalization of prescriptions fails for most users.
Components affected
Dialogue Care Platform
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/23/2024 09:55PM

This incident has been resolved.

IDENTIFIED 4 days ago - at 09/23/2024 09:32PM

Un problème a été identifié en lien avec la complétion des notes de consultation sur la plateforme de soins. La création de documents et de médications suite à la finalisation de notes de consultation est indisponible, et la finalisation des prescriptions échoue pour la majorité des usagers.

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A problem has been identified with the completion of consult notes on the care platform. Documents and medications are not being created following the finalization of consult notes, and the finalization of prescriptions fails for most users.

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