Outage in Dialogue
Members cannot login on mobile / Account creation does not work as expected
Resolved MajorIncident Report
The issue has been identified and a fix is being implemented.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/20/2025 07:36PM
This incident has been resolved.
IDENTIFIED
10 months ago - at 06/20/2025 11:26AM
The modification to the application has been released for IOS devices.
IDENTIFIED
10 months ago - at 06/19/2025 06:17PM
We've identified the problem and have submitted a fix for both iOS and Android - pending approval by the app stores.
IDENTIFIED
10 months ago - at 06/19/2025 06:12PM
Members in the EU region are not able to log into the mobile application with their existing credentials (iOS and Android). The account creation functionality in the mobile application is not functioning as expected.
Both functionalities are functioning normally in the Web application.
IDENTIFIED
10 months ago - at 06/19/2025 06:11PM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 months ago - at 06/19/2025 06:10PM
The issue has been identified and a fix is being implemented.
Latest Dialogue outages
Les nouveaux usagers ne peuvent pas se connecter à l'application // New users cannot login - 9 days ago
Impossible de se connecter // Unable to login - 17 days ago
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