Outage in Dialogue
Members cannot login on mobile / Account creation does not work as expected
Resolved Major
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Outage Details
The issue has been identified and a fix is being implemented.
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 06/20/2025 07:36PM
This incident has been resolved.
IDENTIFIED
3 months ago - at 06/20/2025 11:26AM
The modification to the application has been released for IOS devices.
IDENTIFIED
3 months ago - at 06/19/2025 06:17PM
We've identified the problem and have submitted a fix for both iOS and Android - pending approval by the app stores.
IDENTIFIED
3 months ago - at 06/19/2025 06:12PM
Members in the EU region are not able to log into the mobile application with their existing credentials (iOS and Android). The account creation functionality in the mobile application is not functioning as expected.
Both functionalities are functioning normally in the Web application.
IDENTIFIED
3 months ago - at 06/19/2025 06:11PM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 06/19/2025 06:10PM
The issue has been identified and a fix is being implemented.
Latest Dialogue outages
Problèmes de connection aux appels vidéo / Video call connection issues - about 1 month ago
Les nouveaux membres sont incapables de se connecter à l'application en ce moment. / New members are currently unable to log into the application. - about 1 month ago
Interruption du service sur iOS // Service outage on iOS - 2 months ago
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