Outage in Dialogue

Perturbations en cours : appels vidéo | Ongoing Disruption: Video Calls

Resolved Major
July 28, 2025 - Started 3 months ago - Lasted 4 days
Official incident page

Incident Report

Nous rencontrons actuellement des perturbations touchant les appels vidéo en raison d’une interruption de service chez l’un de nos fournisseurs. Les autres fonctionnalités demeurent fonctionnelles. We are currently experiencing disruptions to video calling due to a service outage at one of our providers. All other features remain operational.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/01/2025 04:50PM

Cet incident a été résolu.
This incident has been resolved.

MONITORING 3 months ago - at 07/30/2025 09:34PM

Nous avons mis en place une solution pour corriger la situation avec les appels vidéos. Nous surveillons activement la situation pour s'assurer d'un retour à la normale.
We have put in place a fix to mitigate issues with video calls. We are actively monitoring the situation to validate functionality is restored.

IDENTIFIED 3 months ago - at 07/30/2025 03:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 07/29/2025 10:44PM

Nous rencontrons actuellement des problèmes techniques avec les appels vidéo. Une solution a été identifiée et sera déployée sous peu. Les autres fonctionnalités demeurent fonctionnelles.
We're currently seeing disruptions in the video calling functionality. A fix has been identified and will be deployed shortly. All other features are working as expected.

INVESTIGATING 3 months ago - at 07/28/2025 08:34PM

Nous rencontrons actuellement des perturbations touchant les appels vidéo en raison d’une interruption de service chez l’un de nos fournisseurs. Les autres fonctionnalités demeurent fonctionnelles.
We are currently experiencing disruptions to video calling due to a service outage at one of our providers. All other features remain operational.

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