Outage in Dialogue

Nos systèmes ont détecté une augmentation des échecs de connection // Our systems have detected increase in connection errors

Resolved Minor
November 18, 2025 - Started 6 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are monitoring the status of our third-party provider. Nous surveillons l’état de notre fournisseur tiers.
Components affected
Dialogue Member Web Application Dialogue Care Platform Dialogue Member Mobile Application Dialogue Lumino Health Virtual Care Member Web Application Dialogue Consult + Member Web Application Dialogue Lumino Health Virtual Care Member Mobile Application Dialogue Consult + Member Mobile Application

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/18/2025 07:34PM

This incident has been resolved.

MONITORING 6 days ago - at 11/18/2025 01:26PM

We are monitoring the status of our third-party provider.

Nous surveillons l’état de notre fournisseur tiers.

Latest Dialogue outages

Nos systèmes ont détecté une augmentation des échecs de connection // Our systems have detected increase in connection errors - 7 days ago
Nos systèmes ont détecté une augmentation des échecs de jetons Web // An increase in web token failures has been detected by our systems - 28 days ago
Les usagers ne peuvent pas ajouter une connection à Strava // Users cannot add a Strava connection - about 1 month ago
Le système de gestion des rendez-vous est indisponible // The appointment booking system is unavailable - about 1 month ago
La fonctionnalité d'appel téléphonique ne fonctionne pas en raison d'une panne chez un tiers. // Telephone call feature failing due to third-party outage - about 1 month ago

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